Online Support Finally Goes Mobile & Social, 3 Emerging Products Do it Better

Customer service has gone a long way since the invention of the telephone. From 1-800 numbers and call centers introduced in the 60’s, to email and online support in the late 90’s. It’s now tim…

Source: www.business2community.com

Keeping mobile, on a mobile platform throughout the experience. Mobile Payment, Mobile Email here are some suggestions for Mobile Helpdesk Support , keeping in mind the Customer Support System must flexible on a variety of Mobile Devices. Article by Jonathan Raveh

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